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Introduction

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Date: 01/12/2023

We start the final program of 2023 with the Queen of Cakes. Paris Cutler created an empire of high-quality couture cakes, snapped up by Hollywood A-listers and other celebrities. But when the GFC hit, Paris almost lost it all.

She turned things around with some crucial words of advice from her landlord. 

Also this month, author Joseph Michelli unpicks the secrets to Macquarie Technology Group’s customer-centric success. Emma Duzhnikova helps you with your personal brand. If you’ve realised you’ve made the wrong hire, Michelle Gibbings explains what you can do.

Karen Stein suggests if you can’t afford or find a business coach, why not be your own? Karen Gately helps with staff pay increase requests. Helen Baker encourages employee volunteerism. Roy Osing suggests a ‘customer report card’ may just help your sales team shine.

And we finish the year with a Christmas party watchout. Lawyer Tracey Mylecharane asks if you really need one.