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IntroductionListen to a Preview
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We begin the program with a success story spanning three generations. Arty Raptis is CEO of premium seafood supplier, A. Raptis & Sons, and grandson of Greek immigrants who founded the business in the 1950s. Read More | 
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Success across generations & oceansListen to a Preview
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Running Time: 12:15A. Raptis & Sons is your quintessential migrant-family business success story. In the 1950s, Arthur and Anna Raptis migrated from a Greek fishing village to South Australia, where they opened a fish and chip shop. Read More |  Arty Raptis, A. Raptis & Sons
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Finding your marketing bottlenecksListen to a Preview
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Running Time: 8:08If you’re wondering why you’re not getting any new customers to buy from you, there could well be a bottleneck in your marketing strategy. Read More |  Amy Miocevich, Lumos Marketing
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Should wages rise with inflation?Listen to a Preview
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Running Time: 7:30With inflation the highest it’s been for decades, employees might come to you demanding they’re salary should increase too. Read More |  Karen Gately, Corporate Dojo
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Dealing with the sales brush-offListen to a Preview
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Running Time: 8:15One of the biggest fears for anyone in business is the dreaded sales call. We know how important hustling is for business growth, but what holds a lot of people back is not knowing what to say and a fear of rejection. Read More |  Bri Williams
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Why online engagement is a game-changerListen to a Preview
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Running Time: 8:10Virtual learning has become a game changer for businesses, according to sales and negotiation consultant Julia Ewert. With the rising cost of travel, companies are turning to what she calls ‘virtual engagement’ to increase productivity. Read More |  Julia Ewert
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The big task of payroll tax returnsListen to a Preview
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Running Time: 10:24Payroll tax returns for the 2023 financial year are due in July. It’s a big task because of the different requirements for each state and territory where a business has employees. Read More |  Steve Baxter, Mazars
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Supporting your team’s financial wellbeingListen to a Preview
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Running Time: 6:06No doubt there are some in your team who are facing money worries. Financial stress, like any form of stress, can have a negative impact on performance and can lead to further problems, including depression. Read More |  Jacqui Clarke
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Practical use of ChatGPTListen to a Preview
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Running Time: 7:29If you’re agonising writing that report or a delicate email to a client, ChatGPT might just be the tool to save you a lot of time and angst. It’s an artificial intelligence tool, which scrapes information from the internet to help compose answers. Read More |  Donna McGeorge
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Mistakes could win you businessListen to a Preview
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Running Time: 7:38A core element to great customer service is a recovery strategy. It’s how you react to those times when, inevitably, your business makes a mistake. Read More |  Roy Osing
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Closing comments & quote of the monthListen Now
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Our quote of the month is from Theodore Roosevelt Junior, better known as Teddy Roosevelt, the 26th president of the United States, who said... Read More | 
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