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If you agree that your people are the drivers of growth in your business, then workplace culture would have to be a pivotal component of business success. How do you create a good culture? This month, Colin Ellis offers some ideas. Read More | 
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Join the good culture clubListen to a Preview
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Running Time: 10:36A growing number of business owners are realising that good workplace culture is critical to business health and success. Problem is, they’re not sure what they can do to improve that culture. Read More |  Colin Ellis
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Jabs, jobs & the lawListen to a Preview
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Running Time: 10:35The COVID vaccination roll-out may come as a huge relief for most people, but it brings all sorts of curly challenges for employers. For example, can you require staff to have the jab before they front up at work? Read More |  Athena Koelmeyer, Workplace Law
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7 social media trends for 2021Listen to a Preview
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Running Time: 12:47When it comes to social media, it can be hard to keep up. Should you be on TikTok? What is Clubhouse? Kate Fennessy, social media marketer and Director of Paperboat Digital, discusses seven trends to consider in your social media mix. Read More |  Kate Fennessy, Paperboat Digital
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Are you next on the ATO’s list?Listen to a Preview
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Running Time: 10:30Could the ATO have you in its sights? Because if you fall into a certain category of “privately owned or wealthy entities”, the tax office is keen to find out if your tax governance is up to scratch. Read More |  Jamie Towers, Mazars
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How to handle angry customersListen to a Preview
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Running Time: 12:02When a customer is upset with a product or service, it’s often the frontline staff who cop the complaint. To ensure a bad situation doesn’t escalate, it’s important to know how to deal with a customer’s difficult behaviour. Read More |  Monique Richardson
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Digital versus the human touchListen to a Preview
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Running Time: 9:46As a result of COVID-19, there’s an even greater push these days is to go digital in our marketing and communication with customers. But are there inherent dangers in this? Are we forgetting to how to interact with our customers on a personal level? Read More |  Barry Urquhart, Marketing Focus
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Got a good story? Tell it!Listen to a Preview
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Running Time: 10:29What’s worse than having people talk about you behind your back? In a business sense, it’s when nobody’s talking about you at all. So, if you want your brand spoken about, it’s best to control what people say. You can do that by telling your own s Read More |  Gabrielle Dolan
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Closing comments / quote of the monthListen Now
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Now, our quote of the month, from the late great US entrepreneur, author and speaker, Jim Rohn, who said... Read More | 
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