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New privacy laws to hit SMEs

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Running Time: 7:30

Date: 01/11/2024

A Federal Parliamentary Committee is now considering some of the biggest changes to the Privacy Act in decades.

Many businesses are asleep at the wheel and unaware of the consequences, says Lyndall Spooner, CEO of Fifth Dimension Research and Consulting. She says the biggest impact is on how businesses collect and use data for marketing purposes. And the penalties could be severe.

  

Topics: Customer Service, Human Resources, Management


Lyndall Spooner, Fifth Dimension Research and Consulting