Who’s in control: your clients or you?
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Running Time: 9:10 Date: 01/02/2024 If your clients are becoming difficult it might be time to adopt an annual re-engagement, suggests Dale Crosby, a consultant for the accounting profession and CEO of COD for Accountants. He says taking control of client relationships involves effective communication and clear expectations. Topics: Customer Service |
Dale Crosby, CPD for Accountants |