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Handling the “How about a discount?” question

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Running Time: 10:55

Date: 01/12/2016

After 30 years of experience, one of Australia’s best real estate agents knows exactly how to navigate the "fee reduction?" question.

If you can explain why your service is better than your competitors, you shouldn’t have to compromise on price. James Tostevin’s passion for his job and disciplined work ethic helps explain why he is so good at what he does, which translates into phenomenal success. And the lessons he gives to Business Essentials can be applied to any business.

  

Topics: Customer Service, Marketing & Sales


James Tostevin, Marshall White Real Estate