How to create a 10/10 client experience, EVERY time
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Running Time: 9:28 Date: 01/07/2015 It's not impossible to get a perfect client appreciation score - but you need to find out what they REALLY think about you first. Do you know how much your clients love you? Well, according to Darrell Hardidge of SAGUITY, most companies do no research to find out. And for those who do, they aren't doing it properly. Darrell says on-the-phone interviews are the best way to gauge the opinions of those who mean the most to you. Ask the right questions and you'll discover information that will transform your business. Topics: Customer Service |
Darrell Hardidge, SAGUITY |