Dynamics of trust with clients
Listen to a Preview
Update Required
To play the media you will need to either update your browser to a recent version or update your Flash plugin.
Running Time: 10:34 Date: 01/11/2014 Trust plays an integral role in the client-advisor relationship. It's also difficult to earn, but very easy to lose. In a world jam-packed with professionals who share similar levels of experience and technical knowhow, trust is the principal differentiator that can set one accountant apart from another. Author and consultant James Evangelidis of What Do Clients Really Want, explains. Topics: Customer Service, Management, Personal Development |
James Evangelidis, What Do Clients Really Want? |