How to influence people
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  If you want to influence others, put yourself in their place. Building rapport with your audience, whether it's one person or hundreds, is the key to successfully influencing people to do what you want. That's advice from author and presentation skills expert Michelle Bowden., whose latest book, Don't Picture Me Naked, is now available. She says understanding the other party's position as well as your own will help you design and deliver effective messages. And understanding personality differences - like "matching" and "mismatching" types - will make it easier to tailor your approach in negotiations or sales pitches.Topics: Customer Service, Marketing & Sales, Personal Development |
 Michelle Bowden, Michelle Bowden Enterprises |