Do you deliver what you promise?
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  Don't let your customers down, warns marketing guru Tony Gattari, who says it's too easy these days to promise a lot but deliver less. Be very careful to deliver what you promise to customers. So warns sales and marketing guru Tony Gattari, who reminds us that word travels very fast these days. From Facebook to Twitter, it doesn't take long for your business reputation to be in tatters if your product or customer service doesn't live up to the expectations of the people who buy from you. Tony describes it as the need to prove yourself, with some compelling examples of how to go about it so that you really do match up to the big claims you make about yourself.Topics: Customer Service, Management, Marketing & Sales |
 Tony Gattari, Achievers Group |