25 years on: Lessons from Jim's Mowing
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  Jim Penman, founder of Jim's Mowing, is constantly on the lookout for more opportunities and ways to improve the business. After 25 years of franchising, he remains passionate about customer service. With more than 2,500 franchisees, he still encourages clients to contact him personally if they're not happy. His biggest problem is satisfying the business demand.
Topics: Business Growth, Franchising, Leadership |
 Jim Penman, Jim's Group |