Know your enemies
  There's nothing like skullduggery to find out what the opposition's up to. Graham Haines says a bit of spying is an important part of the business game. But rather than digging for ad hoc information, Graham advises a comprehensive intelligence gathering system, involving as many members of staff as possible. Graham has a 6 point plan, it's all about gaining an edge.
Topics: Business Processes, Management |
 Graham Haines, bpi consultants |