Your Clients: Diamonds, Rubies, Opals or Pearls
  Think of your customer database as a pyramid, then focus on two words - ARE and DROP.International business consultant and trainer, Harry Mills says that both words are acronyms - ARE (A.R.E.) stands for acquiring the right clients, retaining them, and expanding sales He spells out the principles in his book, "The Rainmaker's Toolkit - power strategies for finding, keeping and growing profitable clients". Topics: Customer Service, Management |
 Harry Mills, The Mills Group |