The Rise & Rise Of Bakers Delight
The Bakers Delight chain of bakery franchises started 25 years ago when Roger and Lesley Gillespie opened their first bakery in suburban Melbourne. Today, it's a network of 700 franchisees across Australia, New Zealand and Canada, and it employs 15,000 people. So how do you explain such mammoth growth so quickly? Denis Littleford, Manager of Customers and Stakeholder Delight, says it all stems from the culture created by the Gillespie founders. And he says the same culture flows on to the franchisees, the quality of the brand and staff. Topics: Business Growth, Success Stories |
Denis Littleford, Bakers Delight |