Win, love & grow your customer base
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Running Time: 7:48 Date: 01/08/2024 Investing in your customers' growth is a smart strategy for business success, according to Trent Innes, Chief Growth Officer at SiteMinder. Trent calls this approach as "win, love, grow", by focusing on continually winning the customer every month, not just at the point of sale. By making your customers' growth a priority, he says, you create a foundation for mutual prosperity and long-term business success. Topics: Customer Service |
Trent Innes, SiteMinder |