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IntroductionListen to a Preview
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We begin this month with a success story. Since Sarah Agboola launched mtime in 2017, an all-in-one service for time-poor families, demand has gone through the roof. She explains how its grown and her plans for the future. Read More | 
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Success story: Concierge with a differenceListen to a Preview
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Running Time: 11:07In 2017, Sarah Agboola had one of those light bulb moments, which led to her founding mtime. It offers busy parents a moncierge – a family assistant trained by mtime. Read More |  Sarah Agboola, mtime
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Executing with disciplineListen to a Preview
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Running Time: 9:48At a time when so much feels out of our control, there are some things we can be disciplined about and that will likely result in highly successful outcome. In three highly practical ways, Mike Goldman helps to build individual and team discipline. Read More |  Mike Goldman
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Getting your sales rightListen to a Preview
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Running Time: 9:15People often buy on impulse, so you must be able to respond quickly to close a sale. That’s according to entrepreneur and author, Richard Turner. Read More |  Richard Turner
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Customer service is better with habitsListen to a Preview
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Running Time: 7:10Like it or not, customers are always measuring the way they’re treated. The way they feel could be the difference between returning to you, or never coming back again. That observation is from customer service guru and CEO of ServiceQ, Jaquie Scammell. Read More |  Jaquie Scammell, ServiceQ
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Jumping bureaucratic hurdlesListen to a Preview
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Running Time: 7:37Business owners shouldn’t be afraid of taking on government departments if they have a valid complaint. So says Unravelling Red Tape Director Elaine Abery, an expert in dealing with the bureaucracy. Read More |  Elaine Abery, Unravelling Red Tape
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Crafting great job adsListen to a Preview
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Running Time: 7:26It’s challenging for companies across most industries to find people right now. An increasingly popular tool is LinkedIn, where people tend to post a comprehensive list of their work history, like a traditional resume. Read More |  Karen Gately, Corporate Dojo
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Be careful with affiliate marketingListen to a Preview
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Running Time: 6:18Affiliate marketing is promoting someone else’s product or service in return for a reward. It’s more common these days as consumers’ eyes are glued on social media. Read More |  Tracey Mylecharane
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Social media strategy for 2023Listen to a Preview
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Running Time: 6:56Do you love social media, or do you find it a chore to constantly and consistently post content for better business engagement? If you can’t or won’t do it in-house, it’s worth considering to outsource your social media posts. Read More |  Bec Stenner, Creative Seed Co.
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Keep calm & keep learningListen to a Preview
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Running Time: 7:46Playing the long game pays dividends, particularly in tough times. Carving out time for learning and connecting with other business owners is not only important for information gathering, but for your mental health. Read More |  Leanne Faulkner, Fortitude at Work
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Closing comments & quote of the monthListen to a Preview
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Our quote this month is from American author and advertising guru, H. Jackson Brown, Junior, who said... Read More | 
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