How customer-centric is your business?
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  Running Time: 7:57 Date: 01/09/2022 New businesses that survey potential customers, and established businesses that make a customer blueprint, are setting themselves up to become customer-centric success. That’s according to Ruchi Gupta, Founder and CEO of The Launch Pad Co. She says, too many small businesses fail to do their due diligence; they can rapidly improve their prospects by increasing the value of their customer experience. Topics: Customer Service |
 Ruchi Gupta, The Launch Pad Co. |