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IntroductionListen to a Preview
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We start the first program of 2020 with Professor Neville Norman's 12-month economic outlook to help prepare our businesses for the year ahead. Read More | 
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2020 economic forecastListen to a Preview
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Running Time: 7:08Where do we sit at the start of a new year and a new decade? With his twenty-twenty economic vision, Professor Neville Norman offers his outlook for 2020. Read More |  Prof. Neville Norman, Melbourne University
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Mental health warriorListen to a Preview
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Running Time: 12:01Former AFL footballer Wayne Schwass has spent decades dealing with depression and anxiety and so he knows first-hand the debilitating effects it can have on one's personal and professional life. Read More |  Wayne Schwass, PukaUp
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Making your website your best salespersonListen to a Preview
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Running Time: 9:04How effective really is your website? If you haven't thought about it that much, then you're not taking advantage of one of your best sales tools. Read More |  Irwin Hau, Chromatix
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Fixing the big mistakes in customer serviceListen to a Preview
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Running Time: 9:18If two businesses are the same in price but one is more profitable than the other, the likely difference is the quality of customer service. Read More |  Darrell Hardidge, Saguity
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Creating a positive sleep culture at workListen to a Preview
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Running Time: 6:17A good night's sleep allows your staff to have energy and attentiveness at work, but is your workplace culture preventing them from getting quality sleep? Read More |  Thea O'Connor
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New year resolution – controlling email!Listen to a Preview
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Running Time: 5:30If you don't have strategies to tackle the onslaught of incoming emails, you'll spend even more time trying to find the important ones and be distracted by the ones that are less so. Read More |  Steuart Snooks, Solutions 4 Success
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Spotlight on SMSFsListen to a Preview
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Running Time: 9:28Very few people predicted that self-managed super funds would comprise such a large segment of superannuation today. Read More |  Michael Jones, Mazars
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The 7 attributes of very successful leadersListen to a Preview
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Running Time: 9:34The Institute of Managers and Leaders asked its 12,000 members what they thought were the key attributes of great leaders. Chief Executive David Pich describes the top seven which are featured in a book from the survey. Read More |  David Pich, Institute of Managers and Leaders
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Closing comments / quote of the monthListen Now
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We have two quotes for you this month, from our favourite economist, Professor Neville Norman, who said… Read More | 
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