How to convert inbound phone leads
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  Running Time: 8:36 Date: 01/06/2019 One of the best sales opportunities that's often ignored is customer enquiries from inbound phone calls. Colin Pearce explains how to win long-term loyal customers with his six P's approach. When the phone rings in your business, Colin insists, be prepared to answer promptly. And then, be positive from the outset, be precise when scheduling an appointment, be personal, and – most importantly – be polite. Topics: Customer Service, Marketing & Sales |
 Colin Pearce |