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  Running Time: 5:19 Date: 01/11/2013 In this mobile age, make sure your website looks good and works well on smaller devices - your customers will be watching. Staying abreast of modern technology can be a fulltime job in itself, but - says Heather Maloney of Contact Point IT Services - it's important o keep pace with your customers' habits and requirements. Like your website, for instance. It might look fine on a computer screen, but how will it work on a tablet or mobile phone? If it doesn't, she says, your customers may well keep moving until they find one that does. Topics: Business Processes, Customer Service, Technology |
 Heather Maloney, Contact Point IT Services |